Privacy Policy

Effective Date: September 15, 2026

Nobel BC (“Nobel BC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting https://nobelbc.ca/, requesting a consultation, communicating with us, or using our services.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you.

1. Information We Collect

We may collect the following types of personal information:

• Your name

• Email address

• Telephone number

• Home, business, or project address

• Information about your renovation, construction, or design project

• Property details, project requirements, estimated budget, and preferred timeline

• Information included in messages, forms, emails, or consultation requests

• Photographs, plans, drawings, or other project-related documents you provide

• Communication and appointment preferences

• Website usage information, such as your IP address, browser type, device type, referring website, pages visited, and time spent on our website

• Any other information you voluntarily provide to us

Please do not submit sensitive personal information through our website unless it is necessary and specifically requested.

2. How We Collect Information

We may collect personal information when you:

• Complete a contact, consultation, or project inquiry form

• Contact us by telephone, email, social media, or another communication channel

• Book a consultation or request an estimate

• Enter into an agreement with Nobel BC

• Subscribe to marketing communications

• Interact with our website, advertisements, or social media pages

• Provide project documents, photographs, plans, or property information

• Communicate with our employees, consultants, contractors, or service providers

Some technical information may be collected automatically through cookies, analytics technologies, and similar tools.

3. How We Use Your Information

Nobel BC may use personal information to:

• Respond to inquiries and consultation requests

• Evaluate potential renovation, construction, or design projects

• Prepare estimates, proposals, project plans, or agreements

• Schedule consultations, site visits, and project-related appointments

• Provide and manage our services

• Communicate about active or proposed projects

• Process payments and maintain business records

• Improve our website, services, marketing, and customer experience

• Measure the effectiveness of our advertisements and marketing campaigns

• Send updates or promotional communications where permitted by law

• Prevent fraud, misuse, security incidents, or unlawful activity

• Meet legal, tax, insurance, regulatory, and contractual obligations

• Protect Nobel BC, our clients, our website visitors, and others

We will not use personal information for a materially different purpose without obtaining consent where required.

4. Consent

By voluntarily providing personal information to Nobel BC, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy or communicated to you at the time of collection.

You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to respond to an inquiry or provide certain services.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic, improve performance, and measure advertising effectiveness.

These technologies may collect information such as:

• IP address

• Browser and device information

• Approximate geographic location

• Pages viewed

• Time spent on the website

• Referral source

• Interactions with forms, buttons, or advertisements

We may use third-party services such as Google Analytics, Google Ads, Meta Pixel, embedded maps, social media tools, or similar platforms. These providers may collect and process information according to their own privacy policies.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Marketing Communications

If you consent to receive promotional emails, text messages, or other marketing communications from Nobel BC, you may unsubscribe at any time by:

• Using the unsubscribe link included in an email

• Following the opt-out instructions included in a text message

• Contacting us directly

You may continue to receive necessary transactional or project-related communications even after opting out of promotional messages.

7. How We Share Information

We may share personal information only when reasonably necessary with:

• Employees and authorized representatives of Nobel BC

• Contractors, tradespeople, consultants, designers, engineers, architects, and other professionals involved in evaluating or completing a project

• Website hosting, email, customer relationship management, analytics, advertising, scheduling, payment, accounting, and information technology providers

• Legal, insurance, accounting, and professional advisers

• Government, regulatory, law-enforcement, or judicial authorities when required or permitted by law

• A purchaser, successor, or adviser involved in a proposed business sale, merger, financing, or reorganization

These parties are expected to use the information only for authorized purposes and to protect it appropriately.

Nobel BC does not sell or rent personal information to third parties.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, videos, or other external services.

Nobel BC does not control the privacy practices or content of third-party services. We encourage you to review their privacy policies before submitting personal information.

9. Storage and International Processing

Personal information may be stored or processed by Nobel BC or its service providers in Canada, the United States, or other jurisdictions.

When information is processed outside Canada, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, or law-enforcement authorities in accordance with applicable laws.

10. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no website, email system, online transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

11. Information Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purposes for which it was collected

• Provide services and manage client relationships

• Maintain appropriate business and project records

• Resolve disputes

• Meet legal, tax, insurance, regulatory, and contractual obligations

When information is no longer required, we may securely delete, destroy, or anonymize it.

12. Accessing or Correcting Your Information

You may request access to personal information Nobel BC holds about you or ask us to correct inaccurate or incomplete information.

We may need to verify your identity before processing a request. Access may be limited where permitted or required by law, including where disclosure would reveal another person’s personal information or confidential business information.

13. Children’s Privacy

Our website and services are not directed toward children, and we do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us without proper authorization, please contact us so we can review and address the matter.

14. Privacy Complaints

If you have a question or concern about how Nobel BC handles personal information, please contact us first. We will review and respond to privacy concerns within a reasonable period.

If your concern is not resolved, you may have the right to contact the Office of the Information and Privacy Commissioner for British Columbia.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, technologies, or legal obligations.

The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

16. Contact Us

For questions, access or correction requests, consent withdrawals, or privacy concerns, please contact:

Nobel BC
Privacy Officer
Email: info@nobelbc.ca
Phone: +17789268650
Mailing Address: 901 3rd St W, North Vancouver, BC V7P 3P9
Website: https://nobelbc.ca/